Client Service

AZAM & RAI advises and represents a wide spectrum of clients, including organizations, businesses, financial institutions, industrial and commercial enterprises — public and private, domestic and foreign — ranging in size and complexity of operations from small, single-location, single-business sole proprietors to small and medium enterprises to large, diverse national and multinational corporations and international institutions. They include some of the largest and most successful private and public limited companies, corporate groups, multinational corporations, financial institutions and international institutions operating in Pakistan and abroad as well as statutory bodies, governmental agencies, regulatory authorities and non-governmental organizations including associations, trusts, societies, foundations and charitable organizations.

We provide a wide range of legal services to a variety of organizations at every stage of their development and growth cycle. We understand the unique demands of different sectors and take pride in finding practical, industry-specific and customized legal solutions that best suit their needs. Our aim is to provide our clients with (i) high quality advice that combines legal expertise and an understanding of the commercial environment in which they operate and (ii) legal solutions that enables them to stay clear of legal pitfalls and always remain one step ahead of the competition.

Clients are also directed to us for special-purpose engagements by other domestic and overseas lawyers and law firms. We are also engaged by leading lawyers and law firms of the country and the in-house legal departments of major corporate and governmental organizations and international institutions in outsourcing assignments.

At the centre of the client-attorney relationship is trust. In today's challenging environment of fierce competition, interlinked global markets, volatile economies, high security risks and complex human issues, our time-tested role as trusted advisor and confidant has become even more critical. We want to be the trusted lieutenants of our clients, the first persons to whom they turn towards in their hours of need and for achieving their objectives. We interact proactively with clients, and focus on finding the right solution for the client tailored to suit their needs and do not try to fit the problem into a pre-determined legal solution. We seek to understand what is important to the client and deliver accordingly. Our approach is one of 360 degree vision – viewing issues from a legal as well as a commercial perspective; focusing on problem-avoidance, not just problem-solving.

AZAM & RAI stresses – and our clients rightfully expect – good results. The Firm is committed to the highest standards of quality, performance, integrity and hard work and to providing each client with intelligent, innovative and vigorous representation tempered by pragmatism, logic and common sense. We particularly take pride in our personalized client service, availability, and fast turnaround time. The Firm believes that the best solution to a problem is prevention. To that end, AZAM & RAI strives to anticipate the clients' legal problems and develop strategies designed to avoid them. Where prevention is not possible, the Firm is prepared to pursue all means legally available to achieve the clients' goals and overcome any obstacle. The primary objective is to successfully resolve a client's problem or achieve a client's goal in the most cost-efficient manner possible.

AZAM & RAI bases its commitment to client service on developing an intimate knowledge of each client's needs and objectives. Our aim is to help our clients achieve their objectives with constructive advice and practical solutions provided in a straightforward manner. The Firm conducts periodic review sessions with its clients to measure progress against objectives and to ensure that the client's objectives and needs are being met. The Firm's goal is to be an instrumental part of each client's success.